Your time is important to us. We hold your appointments just for you & ask that if you must cancel or reschedule any appointment, you please provide us with 24-hour notice. This way we will be able to adjust our schedules accordingly and we may be able to accommodate clients on our waiting list. We do, of course, understand that unavoidable issues come up and will do our best to work with you in case of an emergency, etc. Here is our general breakdown of cancellation fees:
• Less than 24-hour notice will result in a charge equal to 50% of reserved appointment(s)
• ‘NO SHOWS’ will be charged 100% of service amount
Please understand that it is your responsibility to remember your appointment dates and times in order to avoid missed appointments and cancellation fees. As a courtesy a text and/or email to confirm the date and time at least 24 hours prior to your appointment. You are always welcome to call 602-753-6579 or go to Online Scheduling and double check any appointments if you’re unsure.